Quick checklist: What to do now

1. Log in to your dashboard immediately and confirm your current registration status.
2. Verify payments — ensure all required school fees are paid and that payment receipts or transaction references appear on your dashboard.
3. Complete course registration — select and submit the correct courses for your level/semester. If you see errors, attempt the add/drop process while the window is open.
4. Submit add/drop requests if needed, and follow any approval workflow the system requires (departmental approval, advisor sign-off, etc.).
5. Save evidence — take screenshots of successful submissions, receipts, and any confirmation messages.
6. Print or download your registration summary and payment receipts for your records.

Troubleshooting tips

• If the dashboard shows errors, log out and try again after clearing your browser cache or use a different browser/device.
• For payment not reflected, confirm the transaction with your bank or payment provider and keep the transaction ID handy when you contact the university.
• If course units won’t register or you get validation errors, check prerequisites and level restrictions — you may need departmental clearance or an advisor’s approval.
• Keep screenshots of error messages and timestamps to speed up resolution with ICT or the Registry.

If you still have problems

Visit your departmental office, student affairs unit, or the Registry as soon as possible with printed evidence (screenshots, receipts, payment confirmations). Explain the issue and request guidance on the next steps. If the dashboard has an internal support or help ticket function, raise a ticket and keep the ticket ID.

Why this matters

Incomplete registration can affect access to examinations, posting of results, clearance, and issuance of transcripts or other official documents. Completing registration within the stipulated period helps avoid penalties and administrative complications.