Immediate actions for shortlisted beneficiaries

1. Wait for the official card: Do not go to any bank to withdraw the funds. The bursary will be accessible only through the specific Custom Bursary ATM Card to be issued from 22 April 2026.
2. Watch for official messages: Expect an SMS, email or phone call with instructions about card collection or delivery. Keep your phone and email monitored for the contact you used when applying.
3. Prepare identification: When collecting the bursary card in person, bring a valid government ID (e.g., national ID, international passport, or driver’s licence), application reference if available, and any letter or SMS proof of being shortlisted.
4. Protect your PIN and card: Never share your card PIN or one‑time codes with anyone, even if they claim to be from the scholarship office or the bank.

How to verify authenticity and avoid scams

• Only act on information you receive through official scholarship channels. Do not click unknown links or share sensitive account details over email, SMS or social media.
• If someone asks for your bank account credentials, BVN, PIN or OTP, treat it as fraudulent and do not comply.
• Keep copies (digital or printed) of any official notice you receive, and compare sender details such as official email addresses or phone lines if provided.

If you did not receive a payment notification

Not every shortlisted beneficiary may receive notification at the same time. If you were shortlisted but received no message during the payment window, do the following:

• Check the phone number and email you used when applying and ensure they are working.
• Retain patience for the card issuance date (from 22 April 2026) before raising urgent alarms—distribution may follow in phases.
• Use the official contact options provided in the notice to ask for clarification (see contacts below).

Official contact details (as provided in the notice)

For clarification or enquiries, beneficiaries were asked to contact the Scholarship Secretariat using the contacts published in the official notice. The notice listed an email and phone numbers for direct enquiries. If you choose to contact them, use only the official phone numbers or email address shown on the notice you received.

Checklist before collecting/using your bursary card

• Carry an accepted form of photo ID and your shortlisted notification (SMS or printout).
• Confirm the location and time for card issuance before you travel.
• Set a secure PIN at the time of first use and avoid obvious numbers (e.g., birthdays).
• Only withdraw or transact at reputable ATMs or bank branches.
• Keep transaction receipts and monitor your account for unexpected activity.